Our Privacy Policy
Effective Date: June 2026 | eeosgrowthpartners.com
1. Introduction
EEOS Growth Partners (“we”, “us”, or “our”) is a Malaysia-based digital growth agency committed to protecting the privacy of our clients, website visitors, and business contacts. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
By accessing eeosgrowthpartners.com or engaging our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily submit to us, including:
- Name, email address, phone number submitted via contact or inquiry forms
- Business name, industry, and project details shared during discovery calls
- Billing and payment information for service engagements
- Communications sent to us via email or social media
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited, time spent on pages, and referral URLs
- Device type and operating system
- Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Information
We use collected information for the following purposes:
- To respond to enquiries and communicate with prospective clients
- To deliver, manage, and improve our digital marketing, web development, branding, SEO, and related services
- To process payments and maintain engagement records
- To send service updates, proposals, and relevant communications
- To analyse website traffic and improve our online presence
- To comply with applicable legal and regulatory obligations
4. Legal Basis for Processing
We process your personal data on the following grounds under applicable Malaysian personal data protection law (PDPA 2010) and internationally recognised principles:
- Contractual necessity: to fulfil our service agreements
- Legitimate interests: to operate and improve our business
- Legal obligation: where required by law
- Consent: where you have explicitly agreed to specific processing
5. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:
- With service providers and tools that support our operations (e.g. project management, analytics, payment platforms), bound by confidentiality obligations
- With our team members who need access to deliver agreed services
- When required by law, court order, or governmental authority
- In the event of a business transfer or merger, with appropriate safeguards
6. Cookies
Our website uses cookies to enhance your browsing experience and gather usage analytics. Cookies are small text files stored on your device. You may configure your browser to refuse cookies, though this may affect some website functionality.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).
7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Policy, to maintain our service records, and to comply with legal obligations. Engagement records are typically retained for a minimum of five (5) years from the end of the relevant project.
8. Data Security
We implement reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no transmission over the internet or electronic storage method is entirely secure. We encourage you to contact us promptly if you believe your information may have been compromised.
9. Your Rights
Subject to applicable law, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to legal retention requirements)
- Withdraw consent where processing is based on consent
- Lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us at info@eeosgrowthpartners.com.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. Continued use of our website or services after such updates constitutes your acceptance of the revised Policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
EEOS Growth Partners
Viva Residency, Jalan Suppiah Pillay, Jalan Ipoh, 51200 Kuala Lumpur, Malaysia
Email: info@eeosgrowthpartners.com
Phone: +60 10-816 1032
Website: eeosgrowthpartners.com